Your return
For all return requests, please let us know the item(s) you wish to return. We will send you a return slip as soon as possible 😊 You can make your return request by clicking on the link below: YOUR RETURN
Be careful , sometimes our emails go to your spam folder. Do not hesitate to consult them if you do not see a response from us 😉
Return • Conditions
We believe that a doe can make a mistake, change her mind or simply not like what she has chosen.
We have therefore decided to offer you the return or exchange costs!
( In France and Europe )
Return conditions
✅ 14 days to return items that do not suit you (from the delivery date),
✅ Returned items must be new with their tags, unworn and unwashed,
✅ For easier handling, we work exclusively with our service provider Chronopost. Your package will be dropped off at a "Shop2Shop" relay point within the network or at a partner network in other European countries.
Our team is committed to processing your return within 10 days of receiving the package at our premises . We will carry out a routine check before validating the refund, which will take place, at most, 15 days after receiving the package at our store .
As provided for in our T&Cs, only the items will be refunded : the outward delivery costs (if any) will remain the responsibility of the buyer .
PHONE
By phone or Whatsapp, you can contact us at 06.77.21.90.50 , Tuesday to Saturday from 10:30 a.m. to 6:30 p.m.
Social networks
We are also very present on social networks. Don't hesitate to use their private messaging service.